FAQ

What are the pieces made of 14K gold and 925 silver. The RAW ELEGANCE collection is set with lab grown diamonds.

Is every piece really handmade Yes. Mary carves the wax model herself, and each piece is cast individually.

How long does an order take Production time depends on the piece. The full breakdown is on the Shipping & Delivery page.

How does the Fingerprint Kit work The kit is sent to your home with everything you need. You take the print in your own time and send it back to the studio, where it is cast into gold or silver in the design you chose.

Can I order something made to order [ TO FILL: whether custom commissions are accepted and how to start one ]

How do I know which size to order The Size Guide page has several ways to measure at home.

Can I return or exchange Yes, under the terms set out on the Returns & Exchanges page. Personalised pieces are the exception.

Do you ship internationally The details are on the Shipping & Delivery page.

How do I care for my piece The Jewelry Care page has instructions by material.

Is there a physical store [ TO FILL: whether the studio can be visited by appointment ]